Concierge Service

At Neptune Concierge service our objective is to provide you with everything you want, when you want it. Whether you want groceries delivered, a massage, a boat excursion, a private catered dinner, a table at one of Puerto Vallarta's most exclusive restaurants, a nanny for the kids or even fresh imported flowers for any occasion.

Neptune Concierge service offers you an insiders guide to the best tours, marvellous beaches, remote villages and hikes in our lush tropical mountains, and the secret places that will make your time in Puerto Vallarta and Riviera Nayarit truly memorable.

If you want to explore our bay, the Concierge can organize a private yacht or catered catamaran to take you whale and dolphin watching; scuba diving with manta rays, deep-sea fishing after the coveted marlin, blue-fin tuna, mahi-mahi or sailfish; or should you simply want to relax and take-in the city skyline from the sea, or anchor off-shore one of the virgin beaches in the area.

If it's a bit of excitement you're after, we have unrivalled access to the most exciting and safest adventure sport tours in the area. We offer a plethora of canopy tours, ATV's, dune buggies and mountain bikes, with all of our outdoor activities led by professional and bilingual tour guides who will direct you in uncovering the wonders of the lush jungle in the outmost safety.

Lose yourself for a moment and let all responsibility fade away. We can arrange a deep tissue or a hot stone massage, which will leave you feeling younger and more radiant virtually anywhere whether on the seashore, spa, yacht or within the comfort of your residence.

If your time in paradise includes exercise, we can provide for that as well. We have access to an enviable roster of professional health care and therapeutic professionals. yoga classes, holistic therapies, or even aerobics.

We have much to offer the golf enthusiast. From Vista Vallarta, designed by Jack Nicklaus. El Tigre in Nuevo Vallarta, designed by Robert Hagge.

We are personally committed to meeting your needs working under a philosophy of efficiency, quality and punctuality. Through the Concierge, we're committed to making the impossible possible.

Please contact us on or visit us at our office at Neptune Rentals in the Zona Romantica, Lazaro Cardenas 230. Our office hours are 10:00 a 18:00.

Below we list a sample of the tours and activities available for you to enjoy.


This four-wheel adventure tour is particularly fun in the rainy season when you get mud soaked in minutes. A thrill in the dry season, not all are environmentally friendly.

Canopy Los Veranos

Probably the biggest and the best of the Canopy tours (zip-line adventures), just 20 minutes south of Old Town, Puerto Vallarta. The Canopy Tour is one of the few that has a spectacular river views and small (and humane) petting zoo.

Deep Sea Fishing

Marlin, Blue Fin Tuna and the sought after Swordfish are all up for grabs on a single or multiple day adventure. Whales, dolphins, manta rays and the mystical sea turtles will keep you company as you discover the wonders and sea life of Banderas Bay.

Private Charters

Whether the thrill of a racing on a SunSeeker at 60 knots an hour is the thrill you are after or a peaceful sail upon an ocean schooner is more your thing, we have a handful of carefully selected partners to ensure your safety and fun on the sea.

Rhythms of the Night

A night time cruise that offers up a romantic dinner on Las Caletas beach that is transformed into a magical paradise, the ultimate backdrop for an exciting and bewitching Aztec dance.

Swim with Dolphins

A unique opportunity to swim with dolphins and enjoy the company of these fascinating creatures. You can enjoy a quick dip or spend a whole day with our aquatic cousins.

Living Salon

Juan Por Diós is a local celebrity who has the insight on just about everything (and everyone) that is going on in Puerto Vallarta. He's also an excellent stylist and colorist.

Marcelo Mico (Pilates)

The world famous Pilates instructor has expanded into a brand onto himself. Marcelo Micó Pilates Educación is the only facility in Puerto Vallarta that offers the complete range of Pilates equipment with internationally registered Pilates instructors.

On Site Day Spa

Complete relaxation in the comfort, and privacy, of your own villa or condo. Anything you want from a simple hairstyle to a full body treatment is your at your request. The reward of self-indulgence is worth the price.

Seashore Massage

There may be nothing better to eliminate any vacations stress than listening to the sea crash upon the beach while receiving a massage from a qualified masseur. A huge gamut of options to choose from, covering 5 of the 7 deadly sins, all legal.

Yoga en Forma (Víctor Rodríguez)

Whether in his studio or where ever you prefer, Victor will help you reach the emotional and physical well-being you crave no matter if you are a beginner or expert. His international qualifications will leave you beyond satisfied.